Author Richard Hinkie featured on the talk show Briggs on Books [5:01-10:01]

The customer service and whatever. And they're all to a person. They seem really fired up. They seem like they're really, you know, into it. And I mean, one young woman, she runs the runs with a big draft horse and evening cart ride, right, along one of the rivers. Anyway, so, but they're interested. I asked them, what is it? I mean, these are not official Disney-approved, you know, these are just conversations, right? They're just bumping into people asking them. Yeah, you know, and I did the same thing yesterday. When I was a Walgreens, right, to talk into somebody behind the counter. You know, what is it you like about your job and what is it that could be better and blah, blah. Okay, so it's a mix, but at Disney, for some reason or other, just seemed like everybody felt good. They felt good about being with other people, helping people. But they seem to be honored. Disney seemed to treat them well, not just about the money, but about being listened to. That they were engaged in with their superiors. And they didn't even use the word boss. They just used team leader and stuff like that. And I kind of say, is that sort of corporate baloney? And the answer is no, not it isn't. I mean, I think it's for real. I think that people buy into it. And that's great. So that would, that's, there are some ways this whole issue of, you know, works satisfaction or lack thereof in a lot of ways. That opens up a big door, though, for people at work that want to increase their impact. Yeah. And to make more out of their work. So, you know, if you're one of those, it's not too satisfied. Well, I get it. I understand. But if you're interested in moving forward or trying new things and really enjoying your day to day, well, there's lots of opportunities. And that's what I'm trying to share here with Mike and also in the book, because there are some proven ways to improve your satisfaction and your success at work. And so that's what that's our, that's the purpose. That's, that's what we're trying to share with you. And some very specific things, not just, oh, generalities, but there are some actions. For example, if you're at work and you kind of feel like, you know, I don't think people really know me. I don't think my reputation that bad is just that it's not very strong. It's only amongst my current team and so forth. That brings up a little sort of a tongue-in-cheek thing, but it's like, if you're not in the promotion pool, you need to make a splash. Yeah, make a splash. So what we mean by that is today's world, especially in the corporate and larger organization world, you're moving around in the organization. And whether it's promotions or new opportunities depends on how many people know of you and your work. And whether or not they know of you outside of your current department. I see. Wow. Because now that promotion pool is kind of managed by a lot of people in other departments, other divisions, you're kind of like, maybe it's like the NFL draft or something. You're looking for talented people, but the evaluation of you depends on people that may or may not know anything about you. So what do you do about that? If you want to get in that promotion pool and have the best opportunities, then how do you do that? Well, there's some proven techniques to do that. And so I'll just share a couple of those with you. Okay, so you're doing your job and you're doing it the best of your ability. And people around you appreciate you and all the rest, but again, spreading that, spreading your reputation. Okay, so one way to do that is to get on some task forces or are there some committees? Maybe there's a merger or there's a new initiative, right? You can volunteer to do that. And then people around you will, oh, you know, that Rick guy, he seems like he's willing to help that kind of thing. Okay, second thing is, well, maybe it's important to try a lateral transfer. And a lot of your friends will say, oh, yeah, don't go, don't move up or what they don't go. No, no, there's a lot of benefit of moving to another department, another division, and getting some background there as well as to get known, right? Another one is build relationships outside your department. I know a guy that wanted to do this and he joined the sports league. And another one said, you know what, I'm going to try to have coffee every once in a while with somebody down in the lunch room, but I don't even know.