Improving Medicare Services Act of 2026

[Congressional Bills 119th Congress] [From the U.S. Government Publishing Office] [H.R. 8216 Introduced in House (IH)] <DOC> 119th CONGRESS 2d Session H. R. 8216 To direct the Comptroller General of the United States to conduct a study relating to 1-800-MEDICARE. _______________________________________________________________________ IN THE HOUSE OF REPRESENTATIVES April 9, 2026 Ms. De La Cruz (for herself, Mr. Correa, and Mr. Barrett) introduced the following bill; which was referred to the Committee on Ways and Means, and in addition to the Committee on Energy and Commerce, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned _______________________________________________________________________ A BILL To direct the Comptroller General of the United States to conduct a study relating to 1-800-MEDICARE. Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, SECTION 1. SHORT TITLE. This Act may be cited as the ``Improving Medicare Services Act of 2026''. SEC. 2. DIRECTING THE COMPTROLLER GENERAL OF THE UNITED STATES TO CONDUCT A STUDY RELATING TO 1-800-MEDICARE. Not later than 1 year after the date of the enactment of this Act, the Comptroller General of the United States shall conduct a study and submit to Congress a report on 1-800-MEDICARE. To the extent that data is available and reliable, such report shall include the following: (1) An analysis of customer wait times and overall satisfaction. (2) An analysis of staffing competency and staffing levels. (3) An analysis of contractor performance. (4) A description of any improvements or downgrades in service areas previously studied in any prior report submitted by the Comptroller General. (5) Any recommendations for Congress or the Secretary of Health and Human Services relating to improving 1-800-MEDICARE. (6) A description of any actions tak