Nashville small business owner talks tech policy with federal lawmakers

Local News X Kate Nolan, co-founder of Nashville-based Brown County Bikes, last week met with Sen. Todd Young (R-IN) and staff from Rep. Erin Houchin’s (R-IN-09) office to advocate for balanced tech policies that help small businesses like hers succeed in today’s uncertain economy. Her visit comes ahead of National Small Business Week. Nolan raised concerns that proposals to restrict the use of data, artificial intelligence (AI), and digital tools could make it harder for small businesses to reach customers, operate efficiently, and grow. Recent research found that three-quarters of U.S. small businesses use data-powered digital ads to connect with customers and compete with larger companies, over half consider AI tools critical to their success, and 80 percent say digital tools are important for running their businesses. “I appreciated the opportunity to meet with Sen. Young and Rep. Houchin’s staff to share how small businesses like mine use digital tools to stay ahead in today’s uncertain economy,” said Nolan, whose business offers bike sales, rentals, service, gear, and professional mountain bike instruction in Nashville. “Digital tools like AI and online advertising help us reach customers, manage our business, and stay competitive. I hope lawmakers continue to consider small businesses’ perspectives and needs, and craft policies that help us succeed.” Nolan was one of 34 small business leaders from across the country who came to Washington to meet with dozens of elected officials and their staff. “It’s inspiring to see small business leaders like Kate take the time to share their real-world experiences directly with lawmakers,” said Rob Retzlaff, executive director of the Connected Commerce Council. “Their perspectives help ensure policy decisions reflect how digital tools are actually used by small businesses across the country.” About 3C: The Connected Commerce Council is a nonprofit organization with a single goal: to promote small businesses’ access to digital tools and technologies. 3C helps ensure small businesses have access to the market’s most effective digital tools; provides coaching and educational resources to help small businesses optimize growth and efficiency; and cultivates a policy environment that considers and respects the interests of today’s small businesses. Featured Local Savings