Modifies complaint handling procedures for utility customers to provide for better communication and clarity for such customers.
Modifies complaint handling procedures for utility customers to provide for better communication and clarity for such customers.
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{# E23 (Nick, ruling section 1 answer 10): quoting a bill or a court opinion works
the way quoting a news article works. Select a passage above and the same panel
opens: the passage goes to the official you choose, with this document's own
address as its source and its own type. #}