Social Security Access Act

[Congressional Bills 119th Congress] [From the U.S. Government Publishing Office] [H.R. 3695 Introduced in House (IH)] <DOC> 119th CONGRESS 1st Session H. R. 3695 To require the Commissioner of Social Security to ensure that individuals can access the services of the Social Security Administration through a telephone service, an internet portal, and an in-person visit. _______________________________________________________________________ IN THE HOUSE OF REPRESENTATIVES June 3, 2025 Mr. Riley of New York (for himself and Mr. Van Drew) introduced the following bill; which was referred to the Committee on Ways and Means _______________________________________________________________________ A BILL To require the Commissioner of Social Security to ensure that individuals can access the services of the Social Security Administration through a telephone service, an internet portal, and an in-person visit. Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled, SECTION 1. SHORT TITLE. This Act may be cited as the ``Social Security Access Act''. SEC. 2. SOCIAL SECURITY SERVICE CHANNEL OPTIONS. (a) Requirement for Multiple Service Channel Options.-- (1) In general.--Upon the date of enactment of this Act, the Commissioner of Social Security shall ensure that individuals seeking services, submitting information, or applying for benefits under titles II or XVI of the Social Security Act are provided with the option of applying for such benefits or submitting information related to receiving such services or benefits to the Social Security Administration are able to seek services, submit information, or apply for such benefits through each of the following service channel options: (A) Telephone access.--A toll-free telephone service for direct assistance with inquiries, claims, and appeals related to the receipt of such services or benefits, including the ability to speak with a representative during standard business ho